Workplaces can sometimes be like the dentist's fish tank in Finding Nemo. Your cast of characters is made up of the most outlandish specimens, each with such unique stories of how they got there. There is a comradeship in their shared incarceration. The cast includes some favorite most likely to get ahead (Nemo), a lurking... Continue Reading →
Mailmen and Dogs: Challenges of Account Management
When organizations create functions as interfaces with other organizations with whom they wish to "peaceful commerce from dividable shores", there often emerges a certain code of rituals, ceremonies, games, and tactics which help them conduct their exchange in their best respective interests. The departmental converse of the sales function is of course the procurement function,... Continue Reading →
Horror Vacui: Missing the Beauty of Negative Space
The bane of a truly meaningful conversation is the irrepressible impulse to respond with the conditioned reflex of a professional Chinese table-tennis player. So many opportunities to deepen contact and create insight are lost to the compulsive terror many have of silence in the midst of a dialog, resulting in florid and feckless conversational patterns... Continue Reading →